Privacy Policy

1. Introduction

Welcome to AiMixup ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services ("Services").

By accessing or using our Services, you consent to the terms described in this Privacy Policy. If you do not agree, please do not use our Services.

Our practices comply with relevant data protection laws, including:

• The General Data Protection Regulation (GDPR) for users in the EU.
• The California Consumer Privacy Act (CCPA) for users in the USA.
• Other applicable international data protection regulations.

2. Information We Collect

2.1 Personal Information Provided by You

• Name, email address, and account credentials when you register for our service.
• Payment data (processed securely by Paddle.com—we do not store full payment details)
• Communications with us (e.g., customer support inquiries).

2.2 Automatically Collected Information

• Device and browser information (IP address, cookies, usage logs).
• Session data, AI interactions, and preferences.

2.3 Third-Party Services

• Information from third parties such as Paddle.com (for payment processing).
• Analytics and tracking data for service improvement and performance analysis.

3. How We Use Your Information

We use your personal data to:

• Provide, operate, and improve our Services
• Process payments securely via Paddle.com
• Communicate with you regarding account management, service updates, and support
• Prevent fraud and ensure compliance with legal obligations
• Customize and enhance your experience with AI-powered tools

4. How We Share Your Data

We do not sell your personal data. However, we may share it under these circumstances:

• Payment Processing: With Paddle.com to securely handle transactions
• Legal Compliance: If required by law, for legal claims, fraud prevention, or regulatory compliance
• Service Providers: With trusted third parties assisting in platform optimization (e.g., cloud storage, analytics)

5. Your Rights & Data Control

If you are in the EEA (EU residents under GDPR) or California (CCPA), you have:

• The right to access, correct, or delete your personal data
• The right to object to processing or request portability
• The right to opt-out of certain data uses, such as marketing

To exercise these rights, contact us at support@aimixup.com

6. User Account Deletion

You have the right to request the deletion of your AiMixup account and all associated data. To do so:

• Email us at support@aimixup.com with the subject: Account Deletion Request.
• We will verify your identity to prevent unauthorized deletions.
• Once verified, we will delete all related data from our systems within 30 days (one month).
• Some data retention may be required for legal, tax, or regulatory reasons (e.g., payment records via Paddle.com).

After deletion, your account and associated data cannot be recovered.

7. Data Retention & Security

We retain data only for as long as necessary for business purposes, legal obligations, or dispute resolution. We use industry-standard security measures to protect your data but cannot guarantee absolute security.

8. International Data Transfers

We operate worldwide. Data may be transferred internationally under GDPR-compliant safeguards such as Standard Contractual Clauses

9. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience. You can manage cookie preferences via browser settings.

10. Updates to This Policy

We may update this Privacy Policy, and changes will be communicated appropriately. Your continued use of AiMixup after updates constitutes acceptance.

11. Contact Information

For privacy-related inquiries, contact us at support@aimixup.com